Legal & Policy

Wicket71 Terms and Conditions – Know Your Rights and Responsibilities

These Terms and Conditions govern your use of the Wicket71 platform. We've written them in plain language so every player in Bangladesh can understand exactly what they're agreeing to — no legal jargon designed to confuse, no hidden clauses designed to catch you out. Read through, ask questions if anything is unclear, and play with confidence.

Last Updated: January 2025
Your Agreement

By creating a Wicket71 account or using any part of the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

What These Terms Cover at a Glance

The full terms are detailed below. These six cards summarise the most important areas every Wicket71 player should be aware of before they start playing.

Account Eligibility

You must be 18 years or older to register and play on Wicket71. One account per person, per household, and per device. Duplicate accounts are not permitted and will result in suspension of all associated balances.

Bonus & Promotion Rules

All bonuses on Wicket71 carry a wagering requirement that must be met before withdrawal. Bonus terms are stated clearly on each promotion page. Attempting to abuse bonus offers will result in forfeiture of the bonus and any associated winnings.

Deposits & Withdrawals

Wicket71 supports bKash, Nagad, and Rocket for all transactions. Minimum deposit is ৳200. Withdrawals are processed within five minutes on average. All transactions must use payment methods registered in your own name.

Account Security

You are responsible for keeping your login credentials secure. Wicket71 will never ask for your password via email or chat. Enable two-factor authentication from your account settings to add an extra layer of protection.

Prohibited Conduct

Collusion, use of automated software, exploitation of software errors, and any form of fraud are strictly prohibited. Wicket71 monitors all activity and reserves the right to suspend accounts and void winnings where prohibited conduct is detected.

Responsible Gaming

Wicket71 provides deposit limits, loss limits, session reminders, and self-exclusion tools to all players. These tools are available in your account dashboard and take effect immediately. Players showing signs of problem gambling may be contacted by our team.

1Introduction

Welcome to Wicket71. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and Wicket71 ("we", "us", "our", "the Platform"). By accessing or using any part of the Wicket71 website, mobile application, or any service offered through the platform, you confirm that you have read these Terms in full and agree to be bound by them.

Wicket71 is an online gaming platform operated under an international gaming licence. The platform is designed to serve players in Bangladesh and provides access to a range of online games including Mines Grand, Bingo, Ganesh Fortune, Jackpot Bingo, Lucky Gods Fishing, and Deuces Wild. All games are provided for entertainment purposes and involve real-money wagering.

These Terms should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form part of your agreement with Wicket71. If you do not agree with any part of these Terms, you must not use the platform.

Plain English Summary: Using Wicket71 means you accept these rules. They exist to protect you as much as they protect the platform. If something is unclear, contact [email protected] before you start playing.

2Eligibility & Registration

To register and use Wicket71, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a natural person — corporate or institutional accounts are not permitted.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be a current employee, contractor, or immediate family member of a Wicket71 employee.
  • You must provide accurate, complete, and up-to-date personal information during registration.

Wicket71 reserves the right to request identity verification documents at any time. This includes but is not limited to a government-issued photo ID, proof of address, and proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.

Each player is permitted to hold only one account on Wicket71. If duplicate accounts are detected — whether registered under the same name, address, device, IP address, or payment method — Wicket71 reserves the right to close all duplicate accounts, forfeit any bonuses claimed across those accounts, and withhold any winnings generated through bonus funds.

Important: Providing false information during registration is a serious breach of these Terms and may result in permanent account closure and forfeiture of all balances. Always use your real name and a payment method registered in your own name.

3Account Management

You are solely responsible for all activity that takes place under your Wicket71 account. This includes all bets placed, all deposits made, and all withdrawals requested. Wicket71 will not be held liable for any losses resulting from unauthorised access to your account where such access was made possible by your failure to keep your login credentials secure.

You are responsible for:

  • Keeping your password confidential and not sharing it with any third party.
  • Logging out of your account after each session, particularly on shared devices.
  • Enabling two-factor authentication, which is available in your account security settings.
  • Notifying Wicket71 immediately at [email protected] if you suspect unauthorised access to your account.
  • Keeping your registered email address and phone number current and accessible.

Wicket71 will never contact you to ask for your password, PIN, or full payment card details via email, live chat, or any other channel. Any communication claiming to be from Wicket71 that requests this information should be treated as fraudulent and reported to our support team immediately.

Wicket71 reserves the right to suspend or close any account at its discretion, including where there is reasonable suspicion of fraud, money laundering, bonus abuse, or any other breach of these Terms. Where an account is closed due to a breach, any balance held in that account may be forfeited depending on the nature of the breach.

4Deposits & Withdrawals

Wicket71 supports the following payment methods for players in Bangladesh: bKash, Nagad, and Rocket. All deposits and withdrawals must be made using a payment method that is registered in your own name. Third-party payments are not accepted and will be returned where possible, or held pending investigation.

Deposits:

  • Minimum deposit: ৳200
  • Maximum single deposit: subject to your account tier and any limits you have set yourself.
  • Deposits are credited to your Wicket71 account within 30 seconds in most cases.
  • Wicket71 does not charge fees on deposits. Your mobile banking provider may apply their own transaction fees.

Withdrawals:

  • Minimum withdrawal: ৳500
  • Withdrawals are processed within five minutes on average during normal operating hours.
  • Withdrawals can only be made to a payment method previously used to deposit, or to a verified account in your name.
  • Wicket71 may request additional verification before processing large withdrawals. This is a standard anti-fraud measure and is not a reflection on your account standing.
  • Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.

Tip: If your withdrawal has not arrived within 30 minutes, contact [email protected] with your transaction reference number. Our payments team will investigate and resolve the issue promptly.

Wicket71 maintains full segregation of player funds from operational funds. Your deposited balance is held separately and is available for withdrawal at any time, subject to any active wagering requirements on bonus funds.

5Bonuses & Promotions

Wicket71 offers a range of bonuses and promotions to both new and existing players. All promotions are subject to specific terms that are published on the relevant promotion page. The general bonus rules set out below apply to all Wicket71 promotions unless a specific promotion's terms state otherwise.

  • All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The wagering requirement for each bonus is stated clearly on the promotion page.
  • Bonus funds are used after real-money funds have been exhausted, unless stated otherwise.
  • Bonuses are valid for a limited time period. Unused bonuses expire at the end of their validity window and cannot be reinstated.
  • Only one welcome bonus is available per player, per household, and per device. Attempting to claim the welcome bonus multiple times through duplicate accounts constitutes bonus abuse.
  • Wicket71 reserves the right to modify, suspend, or withdraw any promotion at any time. Where a promotion is withdrawn, any bonus funds already credited will remain valid under the original terms.
  • Wicket71 reserves the right to withhold or void bonus winnings where there is evidence of bonus abuse, including but not limited to: low-risk betting strategies designed to clear wagering requirements without genuine gameplay risk, use of multiple accounts, or exploitation of a technical error.

Note: Wagering requirements apply to the bonus amount only, not to your real-money balance. You can withdraw your real-money balance at any time, but doing so before meeting the wagering requirement will result in forfeiture of the bonus and any bonus-derived winnings.

6Game Rules & Fairness

All games available on Wicket71 — including Mines Grand, Bingo, Ganesh Fortune, Jackpot Bingo, Lucky Gods Fishing, and Deuces Wild — use a certified Random Number Generator (RNG) to determine outcomes. The RNG is independently audited on a regular basis to ensure that results are genuinely random and that published Return to Player (RTP) figures are accurate.

By placing a bet on any Wicket71 game, you accept the rules of that game as published on the game's information page. Game results are final once confirmed by the platform. Wicket71 will not reverse a game result on the basis that you disagree with the outcome, provided the game functioned correctly.

  • In the event of a technical malfunction during a game round, the affected round will be voided and your stake will be returned to your account balance.
  • Wicket71 is not responsible for losses resulting from your own internet connection issues during gameplay.
  • Minimum and maximum bet limits apply to all games and are displayed within the game interface.
  • Wicket71 reserves the right to void any bet placed in error, including bets placed at incorrect odds due to a technical error.

Fair Play: Wicket71 publishes RTP figures for all games. You can find these in the game information section of each title. If you believe a game result was incorrect, contact [email protected] within 48 hours with the game round ID.

7Prohibited Conduct

The following activities are strictly prohibited on Wicket71 and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Fraud: Using stolen payment methods, providing false identity information, or any other form of financial fraud.
  • Money Laundering: Using Wicket71 to process funds derived from illegal activity. Wicket71 complies with anti-money laundering regulations and reports suspicious activity as required by law.
  • Collusion: Coordinating with other players to gain an unfair advantage in any game.
  • Automated Software: Using bots, scripts, or any automated software to interact with the platform or place bets.
  • Exploitation of Errors: Deliberately exploiting software bugs, pricing errors, or any other technical malfunction to gain an advantage. Any winnings generated through exploitation of an error will be voided.
  • Bonus Abuse: Creating multiple accounts, using VPNs to circumvent geographic restrictions, or employing any strategy specifically designed to extract bonus value without genuine gameplay risk.
  • Underage Gambling: Attempting to register or play while under the age of 18. Wicket71 takes underage gambling extremely seriously and will cooperate fully with any investigation.

Wicket71 employs advanced fraud detection systems that monitor all account activity in real time. Players found to be engaging in prohibited conduct will have their accounts suspended immediately, pending investigation. Wicket71's decision in such matters is final.

8Responsible Gaming

Wicket71 is committed to promoting responsible gaming across its entire player base. We believe that online gaming should be an enjoyable form of entertainment, and we take seriously our responsibility to help players who may be experiencing difficulties related to their gaming habits.

The following responsible gaming tools are available to all Wicket71 players at no cost, directly from the account dashboard:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
  • Loss Limits: Cap the amount you can lose over a defined period.
  • Session Time Reminders: Receive notifications after a set period of continuous play.
  • Cooling-Off Period: Temporarily suspend your account for a period of your choosing, from 24 hours to 6 weeks.
  • Self-Exclusion: Permanently close your account and prevent re-registration for a minimum of 12 months.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for detailed guidance and support resources. You can also contact our support team at [email protected] to activate any of the above tools immediately.

Remember: Gambling is not a way to make money or solve financial problems. Only gamble with money you can afford to lose. If gambling stops being fun, stop playing and seek help.

9Privacy & Data

Wicket71 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering on Wicket71, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key points regarding your data:

  • Your personal data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
  • Wicket71 does not sell your personal data to third parties for marketing purposes.
  • Your data is stored securely using 256-bit SSL encryption and is accessible only to authorised Wicket71 personnel.
  • You have the right to request a copy of the data Wicket71 holds about you, and to request correction of any inaccurate data.
  • Wicket71 retains account data for a minimum of five years following account closure, as required by anti-money laundering regulations.

10Limitation of Liability

To the fullest extent permitted by applicable law, Wicket71 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.

Wicket71's total liability to any player in respect of any single claim shall not exceed the total amount deposited by that player in the 12 months preceding the claim. This limitation does not apply to liability for fraud or wilful misconduct by Wicket71.

Wicket71 makes no warranty that the platform will be available without interruption or error at all times. Scheduled maintenance windows will be communicated in advance where possible. Wicket71 is not liable for losses resulting from platform downtime, provided reasonable steps were taken to minimise disruption.

11Amendments to These Terms

Wicket71 reserves the right to amend these Terms and Conditions at any time. Where changes are material, Wicket71 will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect.

Your continued use of the Wicket71 platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with the amended Terms, you must stop using the platform and may request account closure by contacting [email protected].

The most current version of these Terms is always available at wicket71.casino/terms-conditions. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

12Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the Wicket71 support team. We're available 24 hours a day, seven days a week, and we aim to respond to all enquiries within 15 minutes.

We're here to help. These Terms exist to make the platform fair and safe for everyone. If anything here feels unclear or you think something is wrong with your account, reach out — we'd rather talk it through than have a player feel uncertain about their rights.

You Know the Rules — Now Join Wicket71 and Start Playing

Register in under two minutes, deposit via bKash or Nagad, and claim your welcome bonus. Over 500,000 players in Bangladesh already trust Wicket71.

18+ only. Please play responsibly. Responsible Gaming